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Your Balance and Payments

See what you have paid, what is left on your balance and which lessons it has covered.

Watch the walkthrough

Your Balance and Payments in the app, step by step

Filmed in the live app, at your own pace. Use the player controls to pause, replay or go full screen.

The Payments tab in the student app, showing the credit balance and the lessons it has paid for
The Payments tab in the student app, showing the credit balance and the lessons it has paid for

Good to know

  • It is a view, not a payment screen. Only your instructor can record money or apply a balance, so nothing here can be changed by accident.
  • A lesson that shows Reversed means your instructor returned that money to your balance — usually to correct a mistake. Check the balance rather than the individual lesson.
  • The balance updates as soon as your instructor records a payment, so there is no need to ask for a statement.
How to use it

If you have paid up front — for a block of lessons, a promotion or simply some credit — the Payments tab shows where that money has gone. It is a read-only view: your instructor records the payments and decides how they are applied, and you can check at any time that the two of you agree.

  1. Open the Payments tab

    Tap My Details, then the Payments tab in your record. It sits beside Details, so it is always one tap away.

  2. Read the balance card

    Current balance is what you have left to spend. Underneath, Total credited is everything you have paid, Total applied is what lessons have already used, and Outstanding is what you still owe for lessons at their own price.

  3. See which lessons your balance paid for

    Applied lessons lists each lesson your balance has covered, with the amount and its status — Paid in full, Partial, or Reversed if your instructor has put the money back.

    The app on the step where you see which lessons your balance paid for
  4. Check the payment history

    Payment history shows each payment your instructor recorded, with the date, the amount, the method and their note — for example Block of 5 lessons. If a payment is ever missing, show them this screen.

    The app on the step where you check the payment history
  5. Export it

    Tap Export report for a PDF of the balance, the lessons it has paid for and the payment history, ready to keep or send to whoever is paying for your lessons.