Chatting with Your Instructor
A private one-to-one chat with your instructor, with read receipts and a transcript you can keep.
Chatting with Your Instructor in the app, step by step
Filmed in the live app, at your own pace. Use the player controls to pause, replay or go full screen.
Good to know
- Messaging is one-to-one only. Anything sent to every pupil — a closure, a weather warning, a timetable change — arrives as a broadcast instead.
- Your chat history stays on your account, so changing phone does not lose it. Sign in and it is all there.
- If your instructor shows as not connected, ask them to send you an invite so you can start chatting.
Messages is a private chat between you and your instructor — just the two of you, like the messaging app on your phone. Arranging a lesson, asking a question or letting them know you are running late all happen here, and neither of you has to give out a personal number.
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Open Messages
Tap the Messages tile on your dashboard. The badge on the tile is how many replies are waiting for you, so you can see at a glance whether your instructor has answered.
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Read the conversation
Your instructor's messages appear on the left and yours on the right, newest at the bottom, each with the time it was sent. Scroll up to read back through everything that has been said — the whole history is kept.
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Reply
Type in the box at the bottom and tap Send. Your message reaches your instructor straight away, and their answer arrives in the same chat without you refreshing anything.
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Know when it has been read
One tick means your message has been delivered, two blue ticks mean your instructor has opened the chat and read it. You can see from that whether it is worth waiting for a reply before you set off.
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Download the conversation
Tap the download icon at the top of the chat to save the conversation as a text file. It opens in your phone's share sheet, so you can keep it or email it on — handy if you ever need to check what was agreed.
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Get notified
New messages arrive as push notifications even when the app is closed, so you do not have to keep checking. Make sure notifications are allowed for Driving Instructor Manager in your phone settings.